FAIR PLAY POLICY

It's probably best that you take the time to read the server rules once. Failing to do so will not be an excuse should you fail to adhere to them:)

RESPECT FOR THE PLAYERS

The Fair Play Policy exists to remind players to act more welcoming and inclusive of diversity. It also serves as a reminder that one’s intent is not always read the same way by other people.

We expect users to treat players respectfully, including in any communication/chat channels. Therefore, it is not allowed:

WE DON’T TOLERATE

While the examples above are not comprehensive, they should give you an idea of what is not acceptable. The Company reserves the right to change and supplement this list unilaterally.

HOW WE MODERATE

In case of detection of the above actions, we have the right, at our sole discretion, to delete such content, send you a warning and (or) ban the avatar, and (or) change the profile name, terminate the User Agreement without prior notice.

In case of repeated violation and/or ignoring of the warning, we have the right to apply the following measures:

CHEATING

Cheating examples are listed below:

HOW WE MODERATE

We may take the following actions for committing the acts described below:

ACTION TAKEN APPLICABLE MEASURES
Playing games between accounts belonging to the same person Contract games and rating spoofing Suggesting another player to play a contract game. First offense: reduction of rating in the League to 0. Repeated offense: 75% of the chips will be deleted, the player will be reset 2 leagues lower and the rating will be reset to zero. Next: account lockout.
Sell or offer to sell chips or account to another player Account lockout.
Knowingly transfer chips to another player. First offense: Deletion of transferred chips. Repeat offense: deletion of all chips on both accounts.
Playing in pairs against a third player First offense: reduction of the League rating to 0. Repeat offense: removal of 75% of the chips, dropping the player 1 League lower and resetting the rating to zero. Next: Account lockout.

How to report cheating?

If you encounter suspicious behavior, you can contact us by clicking on the “Support” button in the Game Settings. Please attach a screenshot showing the player’s information and any evidence of unfair activity. We will investigate your report and take the necessary actions to prevent cheating.

UNAUTHORIZED SALE/PURCHASE

If you come across a suspicious site or link claiming they can give free chips or free tickets, we recommend that you:

Actions for unauthorized sales and purchases can lead to a ban in the chat or to an account ban. However, each case is considered individually, and depending on the degree of violation, the punishment may change in one direction or another. We also have the right, at our sole discretion, to terminate the Agreement with the User without prior notice by blocking the account without subsequent refund of funds deposited as payment for additional functionality.

NB: Dear User, we do not carry out any actions related to the receipt or transfer of User's funds. The terms and procedure for purchasing the sale of chips, tickets and other assets are governed by the Terms of Use and the terms and conditions of the relevant third party services. Please note that we are not responsible for acquiring transactions, including the sale and purchase of virtual currency, chips and tickets.