RULES OF USER’S SUPPORT

DEAR USER! PLEASE READ THE TEXT OF THE AGREEMENT. THE RULES OF USER’S SUPPORT ARE BINDING FOR ALL USERS OF ANY GAME.

BASIC TERMS AND CONDITIONS

Playvision (Company) - refers to PLVS GAMES LTD.

Account - the User's account in the Game.

Games - means the software program, including for personal computers (PCs) and mobile devices, provided by the Company to its affiliates, and/or its partners, and/or used by them as specified on the Platform and/or on the Third Party Platform (as applicable) used by You on any electronic device.

Content - refers to all software (including without limitation all games, titles, and computer code), Games, communications (including without limitation all stories, dialogues, concepts, documentation, and character profile information), images, sounds, audio-visual effects, accounts, Virtual Currency and Virtual Items, and material produced by Playvision and/or received or made available while playing the Games or developed during the course of the Games.

GENERAL PROVISIONS

An essential for the conclusion and execution of this Agreement is the unconditional acceptance and compliance by the User of the following documents ("Mandatory Documents"):

TECHNICAL SUPPORT FUNCTIONS

When users contact technical support, the Company requests on the following issues:

THE PROCEDURE FOR PROVIDING TECHNICAL SUPPORT

The procedure for providing technical support to the user includes the following steps.

USER RESTRICTIONS

When contacting the Company's technical support, the User is prohibited from the following actions: